1. Information We Collect
To provide a seamless ticketing experience, we collect the following information:
- Contact Details: Email address and phone number for ticket delivery (SMS/WhatsApp).
- Transaction Data: Mobile Money numbers or masked card details required for payment processing.
- Usage Data: Information on how you interact with our platform to improve our service.
2. How We Use Your Data
Your information is used strictly for:
- Processing your ticket orders and confirming payments.
- Delivering digital tickets to your preferred platform.
- Providing customer support and transaction recovery.
- Preventing fraudulent transactions.
3. Financial Security
SmartTicket does not store your full credit card details or MoMo PINs on our servers. All financial transactions are processed through encrypted, PCI-compliant payment gateways (MTN MoMo, Visa, etc.). Your data is encrypted using 256-bit SSL technology during transit.
4. Data Sharing
We share your name and ticket type with the Event Organizer for entry verification purposes only. We never sell your personal data to third-party marketing agencies.
5. Your Rights
You have the right to request a copy of the data we hold about you or to request that we delete your contact information from our active marketing lists at any time.
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